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Policies

All rates quoted in Canadian funds. Bookings are based on availability on a first come, first serve basis. A three-day minimum stay is required, unless otherwise confirmed in writing by special arrangements with Clayoquot Wilderness Resort agents and representatives.

A deposit representing 50% of the total cost of booking including taxes and gratuities is due at time of reservation and is preferred by bank wire transfer. Should you wish to use a credit card, a 3% convenience fee will apply. Full prepayment and remaining balance is due 60-days prior to arrival. We will send you a reminder to arrange a second wire unless other arrangements have been made in advance.

As we charter air service for the entire season in advance, unused portions of our all inclusive packages, including air transportation, are non-refundable if guests choose to drive to/from Tofino. Guests arriving by car will be provided boat shuttle service to the Resort and parking in Tofino. These arrangements must be made a minimum of 30 days in advance of arrival. A $100 CAD per person fee will be charged each way if dispatch of non-scheduled transportation is required.

Cancellations applying to the current season with a $200.00 per person transaction fee is permitted more than 60 days prior to arrival. Deposits on record at that time will be refunded in full less the $200.00 per person transaction fee. If cancellation for the current season is received within 60 days or less of arrival date, all deposits on record are 100% non-refundable. Rates are subject to change without notice. We strongly recommend that all resort guests purchase travel insurance. A short resort season prevents us from making exceptions to our 60-day policy. Should you or your travel agent require referral, we are happy to recommend the following underwriter: http://www.lifestylefinancial.ca/index.php/travelinsurance/wilderness-tourism-association

All-inclusive packages promise world-class cuisine, premium wines and premium spirits. Should you wish to order from the reserve wine list, receive additional spa treatments, and/or enjoy our cigar selection, a surcharge will appear on your statement.

A Singles Supplement applies to reservations requesting single occupation of accommodation. Supplement surcharge varies by season and occupancy. Please inquire at time of booking.

Children – We offer a discounted rate to families traveling with children 12 years of age and under, provided children share accommodation with parents/guardians.

To safeguard the comfort and happiness of all of our resort guests, due to the intimate size and remote nature of our Resort we ask that children under the age of eight be under the full-time care of parents, a nanny or other such companion.

   
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